Overseas buyers care about what happens after shipment. A clear after-sales page reduces risk and makes your factory look easier to work with.
Replace sample policies with your actual warranty terms, spare part ratios and response timeline.
Heating tubes, knobs, trays, baskets, PCB, fans, motors, handles and door components.
Buyer provides photos, videos, batch number, carton mark and problem description.
Engineering and QC teams review whether the issue is component, assembly, packaging or usage related.
Spare parts, next-order replacement, technical guidance or corrective action plan.